Are you Satisfied with your Hairdresser and Salon?

How many times in your life do you think you want to go to a salon to cut or jaw your hair? Now if you start when you are at 2 years and 6 times a year until you have about 70, resulting in more than 400 visits. Even more impressive is the amount of money (over $ 12,000 USD for average $ 30 visits) you will end up using in your life to cut, shampoo and care for your hair. This does not even include special products for hair care or extra services such as dyes, perms, treatments, etc.

With these statistics, it is safe to say that our hair is an important part of our lives. Finding the right stylist and beauty salon is crucial to the final results of any hairstyle or process. Emiliano Vitale, creative director of E Salon in Wahroonga Australia, says: "All customers ask us guidance to listen carefully, understand needs and desires, our customers, and then turn this into a style specially designed and tailored to your lifestyle and personal needs.

"We have invited Emiliano to visit us and answer some questions about salons, hairdressers and hairstyles. Here's his insightful answer:

Question: Men and women spend thousands of dollars every year to go to the salon and take care of their hair. However, most report that they are less than satisfied with the results. When reading some of the comments in the room, you will find people who like the look of size / color / permanent, but are very dissatisfied with the service. Some describe rooms with hairdressers and arrogant, rude or inappropriate staff. Why is E Salon different in this respect? How do you approach customer complaints?

Emiliano: First of all, hairdressers are a reflection of their leader. You do not have hard or arrogant team members, you have rude and arrogant owners. Hairdressers around the world, in fact, wake up humanity every morning and want to give it its best. Then they go to work and are rude just because they are not appreciated or lack self-esteem. It is every leader's duty to dedicate themselves to their team and inspire their team to cooperate in a harmonious spirit.

The only reason we succeed is because I work for my team. A long time ago, I made a promise that when one of my team members leaves, they will leave a better person and a better hairdresser. It is easy to blame the members of our team for making mistakes and not being good enough. But I can assure you that if everyone, including owners, we realized that the person looking at you in the mirror was responsible for the state of our lives then this industry, let alone this world, would be a more prominent place.

I train my people to see themselves as really great people and by doing so they will see greatness in everyone else. I promise to give you an extraordinary life and that is my purpose. The members of my team are the most comfortable and remarkable people I know.

At E Salon we treat man, not hair. We encourage and appreciate any comments. Complaints are an opportunity to show the world what kind of person you are. Many hairdressers take a complaint as a personal attack against them. As a leader, it is our responsibility to educate our people adequately and nourish them and their spirit.

THE HAIR COMPANY USA: From the second you walk in our doors you will be greeted by our upbeat, friendly staff. Here at The Hair Company USA, we offer a high quality and budget conscious services. Our a la cart menu allows you to pick and choose the services you want to fit all your hair needs.

I'm sorry There are no rude and arrogant hairdressers, only managers unable. Always look at man and give his best in every moment in every situation. What you give is what you get, it's so simple.